Shipping policy

Shipping Policy

At Dee's Boutique, we aim to deliver excellence not only through our products, but also through how they arrive at your door. That's why all United States orders are shipped free of charge.

Order Processing & Delivery Timelines

USA

Cutoff Time: Orders placed by 5:00 PM CST ship faster. Orders placed after this time are processed on the next business day.
Processing Time: 1–3 business days (Monday to Friday)
Shipping Time: 6–9 business days within the United States (Monday to Friday)
Estimated Total Delivery Time: 7–12 business days

Processing Time

We aim to process all orders within 1–3 business days.

Please be aware that certain factors could influence processing times, such as incomplete payment, insufficient address information, or high demand during certain seasons. In these instances, we will reach out to customers via email before proceeding with the order to ensure a successful delivery.

Shipping Time

After processing, we aim to ship all orders free of charge within 6–9 business days for the United States.

There are some factors affecting shipping that are beyond our control, including:

Weather conditions
Holiday seasons
Errors by the shipping company

Despite our limited control over these variables, we will make every effort to keep you informed using all available information at our disposal.

Order Confirmation

After placing your order, you will receive an email with your order number and order details. Once your order ships, you will receive a shipping confirmation email with a tracking number and tracking link. Additionally, we will notify you via email upon delivery of your order.

Shipping Carriers

We ship through trusted carriers for deliveries within the United States, including FedEx, USPS, and UPS. All orders from Dee's Boutique include free shipping.

Shipping Coverage

We ship to all states within the United States.

Shipping Fee

We offer free shipping on all orders.

Lost or Delayed Shipments

If you experience delays or damage, our customer support team will assist you promptly. Contact us at deesboutiquellc@gmail.com, and we'll take care of it.

If your package is lost in transit, we'll gladly replace it and ensure your order reaches you, provided the correct shipping address was used at checkout.

If you don't request a replacement, we'll wait 30 days before issuing a refund if the package still hasn't arrived. Our support team will track your order and provide updates during this time.

If your package is marked as delivered but you haven't received it, please:

Verify your shipping address is correct.
Check all possible delivery locations at your residence.
Ask neighbors or family members if they accepted the package.
Contact the shipping carrier using your tracking number to initiate a claim.

If your package is officially declared lost, contact us immediately with your order number. We will either reship your order or issue a refund based on your preference.

Tracking & Communication

We'll send you a tracking number once your order is on its way. You can also visit our Order Tracking page to follow your shipment. Tracking updates may take up to 24 hours to appear.

Taxes and Duties

Please note that placing an order with us does not cover any customs duties or import taxes that your country may impose on incoming packages. These charges are the customer's responsibility. If you need clarification, please contact your local customs office.

Important: Dee's Boutique cannot be held responsible for delays caused by customs clearance in the destination country. The release of your package is solely determined by the customs authorities and is outside our control.

Order Cancellation

If you wish to cancel an order after payment, please contact us as soon as possible. Orders may be canceled within 1 hour of purchase, provided they have not yet been processed or shipped.

If processing or shipping has already begun, we are unfortunately unable to cancel the order. In this case, you may initiate a return after receiving your order in accordance with our Return & Refund Policy.